FAQs
Frequently asked questions about our personalized football jerseys
Size guide
Our jerseys are true to size; for a standard fit, choose your usual size. To ensure a perfect fit, we recommend customers consult the size chart.
What is the delivery time?
DELIVERY : Our jerseys are currently only available in very limited quantities.
Demand has been very high since the announcement of the Africa Cup of Nations. Our workshop manufactures the jerseys. by cycles. Order today to guarantee delivery of your jersey between January 18th and 28th.
You will be notified by email when your order is shipped, with a tracking number so you can track your package in real time.
EXCHANGE AND RETURN: Please check before placing your order that all the information is correct (address, size, telephone number).
Returns and exchanges policy here.
EXCHANGE AND RETURN: Please check before placing your order that all the information is correct (address, size, telephone number).
In which countries delivery is available ?
Delivery is available throughout Europe, America, and Asia; our products are not currently available in Africa.
Do you accept returns and exchanges ?
Yes, our products come with a 90-day money-back guarantee, so you can either return your order for a refund or exchange it. Please read our refund policy for details on returns and exchanges.
If I take the wrong size ?
Unfortunately, we do not accept returns or exchanges due to incorrect sizing. For this reason, before purchasing, please consult the size chart for your jersey or contact us so we can help you choose the right size.
Can I cancel or modify my order ?
If the jersey has not yet been processed, you can cancel or modify your order by contacting us by email at: Support@Sawafootball.com, or by filling out the form in the "Contact" section
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